DKS - Analytics board

Important
All the filters you select with the widgets or with the filter selection has effect on the widgets on that board.

1. Overview

The responsible person for the daily operation is the Site Manager. With this overview allows a view on the performance on various aspects for a single Object.

2. Audits and Errors

This board provides insights into data relates to core properties of DKS audits, such as overall counts of errors, the definitions. 

3. Cleaners and auditor

This view focuses on the persons related to the DKS audits: the persons who executed the audit in the App, and the persons who were audited. 

4. Rooms and room categories

This is deep dive into the objects: for example. viewing the history of a specific room can found here. Insight into room categories are relevant to become aware of specific room categories introduce performance risks (for example we are not performing well on Sanitairy).
Insight into rooms can be relevant for site managers or when reviewing the situation with a customer.

5. Elements

The errors found during an DKS audit always relate to an Elements. Comparing the error amount and type in relation of the different elements may identify awareness and provide changes for the cleaning company. Is it that employees need additional training, different materials and tools? 

6. Findings and follow-ups

This board provides insights in the amount and type of the findings and follow-ups of the performed audits. 

Important
If you dont work with follow ups, you can read in THIS article how to setup your follow ups

7. Last performed audits

This board makes it possible to find out the last audit per client or object. It also includes the opposite: where are no audits performed. A view on this lack of internal monitoring and is therefore a valuable internal instrument to safeguard the quality assurance process.

Important
On each board, under details, it is possible to download CSV or PDF files.
By clicking on the 3 dots you get a dropdown menu where you can select in which format you want to download it.