Support desk


How can I make a Housekeeping Planning?
The reservation system will send the housekeeping tasks automatically to LEVIY. The rooms which need to be cleaned will have the status of the orange bucket...
Mon, 9 Apr, 2018 at 5:16 PM
How to remove an assigned room for a Room Attendant?
In daily Housekeeping operations there are numerous reasons for the need to remove an assigned room from the from the Room Attendants list. When it is alrea...
Fri, 11 Aug, 2017 at 11:28 AM
How do I edit a cleaning task for a unit (room)?
It may occur that cleaning tasks need to be changed. These tasks are sent to LEVIY from the booking system. If a guest leaves earlier than planned, the tas...
Mon, 9 Apr, 2018 at 5:09 PM
How can I see the average cleaning time?
In the configuration the standard time per task and per room type is set.  Cleaning a suite a guest has checked out of may take longer than cleaning a stan...
Thu, 7 Sep, 2017 at 4:39 PM
How do I see the current cleaning times in the dashboard?
In LEVIY it is possible to get an indication of how much time a Room Attendant is running ahead or behind on the schedule. As a result, it is possible to im...
Fri, 29 Dec, 2017 at 2:18 PM
How do I upgrade a Room Attendant to the role of Self-checker?
Within the housekeeping department of a hotel it often occurs that some employees check rooms they cleaned themselves. The Supervisor does not perform a ch...
Tue, 19 Feb, 2019 at 4:11 PM