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Frequently asked questions
General information
General support
How can I use a QR code for time registration?
How do I change my password using the app?
How do I order new NFC tags?
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How can I change my password in the dashboard?
How can I change the language in the dashboard?
See all 5 articles
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Control
Deactivate a client in Leviy
How can I change a user's email address?
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Housekeeping
How do I as a Supervisor check a room?
As a Room Attendant I want to see my list of rooms that need to be cleaned
As a Supervisor how do I change an assigned Room Attendant?
See all 6 articles
How can I make a Housekeeping Planning?
How can I see the average cleaning time?
See all 7 articles
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Cleaning statuses
How can I filter on one cleaning status?
How do I change the status of a unit?
How do I see the current statuses of my units?
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How do I adjust Unit Labels?
How do I assign an employee to a Unit?
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Issues
How do I add a new Action to an issue?
How do I assign an employee to an existing issue?
How do I assign an employee to an existing issue?
See all 6 articles
How can I close an issue?
How can I configure issue types?
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DKS
How can I delete scheduled assessments that are (or not) assigned to a supervisor?
How can I link a DKS to an object?
See all 7 articles
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Checklist
Are my previous assessments accessible in the app?
How can I plan a Checklist in the App?
How can I select an employee for a Checklist
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How do I add a translation to an existing checklist?
Can I change the standard answer for my questions?
See all 7 articles
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Documents
How do I add a Document?
How do I add document Topics?
See all 5 articles
How can I filter the documents in the app by type?
How can I sort the documents in the app?
What types of documents can I see in my app?
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Files
How can I filter files in the app?
Where do I find my files in the app?
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Forms
Can I view my completed forms in the app?
How can I fill in a form?
I am unable to send a form
See all 5 articles
Can my customer receive a notification by e-mail?
How can I delete a submitted form?
See all 6 articles
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MKS
How can I create elements for an MKS control?
How does the calculation of a MKS assessment work?
Audits
LEVIY Analytics
Data security explained - Why do I only see the data from my own organisation?
Drilling Down in a Widget
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