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Frequently asked questions
Release Notes ✍️ - 23rd of February 2021
Release Notes ✍️ - 20th of January 2021
Release Notes ✍️ - 15th of December 2020
Release Notes ✍️ - 10th of November 2020
Release Notes ✍️ - 6th of October 2020
How can I change the text size in the Leviy app?
How can I use a QR code for time registration?
How do I change my password using the app?
How do I order new NFC tags?
I am unable to sign in the App
Deactivate a client in Leviy
How can I change the Clients, Objects and/or Units in a Group?
How can I create a new Client?
How can I create a new Object?
How can I create an employee?
What are groups, roles and user types?
How do I register a user?
How can I change the details of a user?
How do I logout, block or delete a user?
How do I change my password?
How do I add a file category?
How do I add a new file?
How do I link existing files to new Clients, Objects or Unit Categories?
What are orphan files?
How do I add a general file?
How can I filter on one cleaning status?
How do I change the status of a unit?
How do I see the current statuses of my units?
In what ways can I sort the statuses?
What do the icons of the statuses mean?
How do I as a Supervisor check a room?
As a Room Attendant I want to see my list of rooms that need to be cleaned
As a Supervisor how do I change an assigned Room Attendant?
How can I view the progress of my Room Attendants, as a Supervisor?
How can I work with a checklist, as a Supervisor?
How do I configure a standard DKS definition?
How do I change an existing DKS definition?
How do I start a DKS?
How can I view the report of a DKS?
How do I configure a new MKS definition?
Data security explained - Why do I only see the data from my own organisation?
Drilling Down in a Widget
Finding dashboards in Leviy Analytics
Getting Started with Leviy Analytics under 10 Minutes
How do I reach the analytics environment?
How do I configure issue types?
How do I report an issue?
How do I add an action to an issue?
How do I close an issue?
How do I reopen a closed issue?
How can I configure tasks?
How can I schedule recurring tasks?
How can I register tasks in Leviy?
Where can I view the registered tasks?