Support desk

Issues

How do I configure issue types?
Important information This article assumes that you have the rights to configure issue types. Do you not have the correct rights? Please contact your Admini...
Fri, 2 Oct, 2020 at 12:14 PM
How do I report an issue?
Important information This article assumes that you have the rights to report an issue. Do you not have the correct rights? Please contact your Administrato...
Fri, 2 Oct, 2020 at 12:18 PM
How do I add an action to an issue?
Important information This article assumes that you have the rights to add an action to an issue. Do you not have the correct rights? Please contact your Ad...
Fri, 2 Oct, 2020 at 12:17 PM
How do I close an issue?
Important information This article assumes that you have the rights to close an issue. Do you not have the correct rights? Please contact your Administrator...
Fri, 2 Oct, 2020 at 12:17 PM
How do I reopen a closed issue?
Important information This article assumes that you have the rights to reopen a closed issue. Do you not have the correct rights? Please contact your Admini...
Fri, 2 Oct, 2020 at 12:18 PM
How can I enable email notifications for issues?
Important information To enable email notifications for someone you need to have theĀ user type Administrator. When an issue has been created, you want t...
Tue, 22 Sep, 2020 at 2:31 PM