How do I resend an activation link?

Modified on Tue, 14 Dec 2021 at 10:48 AM

Important information
Are you unable to perform the following steps? Perhaps you don't have the right role or user type. Please contact your organisation's Administrator or click here to read more about roles & user types. 


When a user is registered, you can choose to send an activation link to the email address. With this email, the user can activate the account. The activation link is only valid for two weeks. If the user does not activate the account within these two weeks, the activation link will expire. 


To resend an activation link, follow the steps below:


1. Go to the main menu and choose Accounts

2. Go to Users in the menu on the left

3. In the search bar, type the name of the user and press enter

4. Click on the desired user

5. Click on Menu 

6. Click on Resend activation link

7. Confirm by clicking Resend


The user will receive a new activation link.



Take note
Activating an account via an activation link is only possible for existing email addresses.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article